Warranty

WE STAND BEHIND OUR PRODUCTS

We take pride in designing and building quality products. To show you our commitment to quality and customer satisfaction, Glow Decor Prints are covered by a One-Year Limited Warranty. Our warranty covers defects or malfunctions in your new Glow Decor product due to faulty materials or workmanship.

HOW LONG DOES MY WARRANTY LAST?

This warranty lasts for one year from the date of purchase.

WHAT DOES THIS WARRANTY NOT COVER?

Any problem that is caused by abuse, misuse, or an act of God (such as a flood) are not covered. Also, consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Return postage not included, but we will pay to ship you your repaired item or replacement.  Proof of purchase required for warranty service.

HOW DO I MAKE A WARRANTY CLAIM?

If something goes wrong with your Glow Decor product Email Us the following info:

  1. Your Name
  2. Shipping Address
  3. Phone Number
  4. Item Number
  5. Proof of Purchase
  6. Description of the Problem

It's a good idea to keep your original packaging to make return shipping easier.